Hotel: COSTA SUR
On arrival the room allocated was not what had been booked,we had to inspect 2 other rooms before we settled, we booked a 1 bedroom apt. had to settle with a studio, food was poor, did not cater for children,dinning room staff were arrogant and ignorant to uk members,AT LEAST 5 BEDROOMS WERE ROBBED EVERY MORNING, THEIVES HAD KEYS, ON REPORTS TO THE RECEPTION, LACK OF CONCERN WOULD NOT ACCEPT RESPONSIBILTY,NO POLICE WERE CALLED. I DO NOT RECOMMEND THIS HOTEL UNDER THE PRESENT OWNERS AND MANAGEMENT AND STAFF. 1 WASHING MACHINE AND DRYER FOR THE WHOLE HOTEL,IRONS, FRIDGES ETC HAD TO BE RENTED AT 10 EUROS PER WEEK On speaking to other holiday makers at the hotel no one was impressed.
The area is first class great bars and fun facilities for the children, plenty of shops for gifts etc. Watch the sun go down in San Antonio, an amazing site, but we careful about this hotel. ."
Belfast. Northern Ireland